Privacy Policy

Effective Date: February 14, 2025

Newavera LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information when providing appointment confirmations, reminders, promotions, and business consulting services. By using our services or website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following personal and business-related data:

• Contact Information: Name, phone number, email address.
• Business and Financial Information: Business name, industry, funding-related details (if applicable).
• Website Usage Data: IP address, browser type, device information, and interaction logs collected through analytics tools (e.g., Google Analytics, cookies, tracking pixels).
• Communication Data: Messages, appointment details, marketing preferences, and SMS opt-in status.

2. How We Use Your Information

We process personal information for the following purposes:

• Appointment and Service Management – Sending confirmations, reminders, and rescheduling notices.
• Promotional Communications – Providing updates, offers, and relevant marketing content (with opt-out options).
• Website Analytics and User Experience Optimization – Tracking engagement to improve services.
• Remarketing and Advertising – Retargeting visitors who have interacted with our website.
• Compliance and Security – Meeting legal obligations, preventing fraud, and securing transactions.

3. Cookies, Tracking Technologies, and Remarketing

We use cookies and similar tracking technologies to enhance website functionality and marketing efforts. These may include:

• Analytics Cookies: To analyze website traffic using Google Analytics.
• Advertising Pixels: To retarget users via platforms such as Facebook Ads and Google Ads.
• Essential Cookies: Necessary for website performance and security.

Remarketing and Targeted Advertising

We may use third-party vendors (e.g., Google, Facebook) to show ads to previous visitors. These ads do not collect personally identifiable information but are used to display relevant offers and services.

If you wish to opt out of interest-based advertising, you may do so via:

• Google Ads Settings: https://adssettings.google.comNetwork
• Advertising Initiative (NAI) Opt-Out: http://www.networkadvertising.org/choices/

4. Information Disclosure and Third-Party Services

We do not sell or trade personal information. However, we may share information with:

• Service Providers: Third-party companies assisting with appointment scheduling, SMS/email communications, and marketing.
• Third-Party Advertisers: For remarketing and ad placement based on website engagement.
• Legal and Compliance Entities: When required by law, regulation, or court order.
• Business Partners: If related to funding services, with explicit consent.

Newavera LLC is not responsible for the privacy practices of third-party services, advertisers, or funding institutions. Please review their privacy policies before engaging with their services.

5. Automated Text Messaging (A2P) and TCPA Compliance

By providing your phone number, you consent to receive automated text messages regarding appointments, service updates, and promotions.

•Opt-Out: You may opt out at any time by replying "STOP" to any SMS.
• Message and Data Rates: Standard carrier fees may apply.
• TCPA Compliance: We adhere to the Telephone Consumer Protection Act (TCPA) to ensure responsible messaging practices.

6. Children’s Privacy (COPPA Compliance)

Our services are not intended for individuals under 21 years old, and we do not knowingly collect information from minors. If we discover that a child’s data has been collected, we will promptly delete it.

7. Business and Financial Information Handling

If you provide financial or business-related information, such as funding eligibility details, it will be:

• Used strictly for evaluation and funding assistance purposes.
• Not shared with third parties without explicit consent, except as required by law.
• Protected with appropriate security measures to prevent unauthorized access.

8. Your Rights (GDPR and CCPA Compliance)

If you are a resident of the European Economic Area (EEA) or California , you have the right to:

• Access your personal data.
• Correct inaccurate or outdated data.
• Request Deletion under the "Right to Be Forgotten."
• Opt-Out of marketing communications.
• Restrict or Object to data processing.

To exercise these rights, contact us at [email protected].

9. Third-Party Links and External Services

Our website may contain links to external platforms, including funding resources, reference material, and affiliate links.

• Newavera LLC is not responsible for the content, privacy practices, or actions of third-party sites.
• Clients engaging with third-party services should review their respective privacy policies.
• If an affiliate link is used, Newavera LLC may receive compensation, but this does not affect the integrity of our recommendations.

10. Data Security and Retention

We implement industry-standard security measures to protect personal data. Information is retained only as long as necessary for business or legal purposes.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated Effective Date. Continued use of our services after updates constitutes acceptance of the revised policy.